Shipping policy

Shipping

Products in our FBM warehouse (typically larger and heavier products) are shipped Monday through Friday using FedEx Ground and Home Delivery services, and are not shipped on holidays, when carriers do not pick up, and will be shipped on the next business day if we are not open on the other days.

Please note that FedEx does not deliver to PO Boxes, so we will need a physical address to ship your order.

Other products in Amazon's FBA warehouse will be fulfilled by Amazon and the delivery will generally be very fast.

With 5 FBM warehouses in CA, TX, GA, NJ, IL and some FBA warehouses we are able to ship quickly to most of the country. Our shipping speeds vary from 1 to 4 days, depending on your location. Shipping times may also vary due to carrier delays.

Cancellations

We will do our best to cancel an order, however once the shipping label has been generated, we can not guarantee cancellation. Please send us an Email to request to an order. Email: ows@gicool.net.

Please note that this shipping policy is subject to change at our discretion. We encourage you to review it periodically to stay informed about our practices. If you have any questions or concerns, please do not hesitate to contact our customer support team at ows@gicool.net.

Country/region

Shipping policy

Shipping

Cancellations